Terms and Conditions

JEL-Co, Inc. | Effective Date: October 2, 2026

These terms describe use of the JEL-Co website and the JEL-Co Operations Updates text messaging program. The messaging terms apply when you enroll after being presented with the program disclosures. Our Privacy Policy explains how we handle personal information.

Website use and service arrangements

Use our website lawfully and provide accurate information. Do not misuse forms, attempt unauthorized access, interfere with website operation, or submit unlawful or harmful content.

Website descriptions and preliminary estimates are general information. Submitting an inquiry, appointment request, or delivery request does not by itself confirm a price, booking, or service commitment. We confirm the applicable scope, price, availability, and other service terms separately. A signed agreement or confirmed order controls the services it covers.

Website content belongs to JEL-Co or its licensors. You may view it and share links for lawful purposes. Reproduction for commercial use requires permission unless otherwise permitted by law. Third-party websites linked from ours have their own terms.

JEL Co Operations Updates SMS program

JEL-Co, Inc. operates this optional program for employees, contractors, and customers who choose to receive operational text messages. Depending on your relationship with us, messages may include job assignments and dispatch instructions, schedules and schedule changes, appointment confirmations and reminders, delivery updates, and service coordination.

Messages may be sent using automated technology. Enrollment authorizes only the message types and sender identified when you sign up. This program does not send advertising or promotional texts.

How you enroll

Enroll by affirmatively selecting the separate SMS consent option on a JEL-Co form or through another enrollment method that displays or communicates the same program disclosures. If a keyword enrollment option is offered, follow the instructions shown with that keyword.

Providing a telephone number, submitting a general inquiry, or agreeing to a privacy notice alone does not enroll you. You must be the subscriber or authorized user of the number you enroll. If we ask you to confirm enrollment by replying YES, recurring program messages begin only after that confirmation.

SMS consent is voluntary and is not a condition of purchase. If you prefer not to receive texts, contact us to arrange another available communication method. Employees and contractors must still follow the agreed process for checking assignments and work instructions.

Frequency and charges

Message frequency varies according to your assignments, appointments, deliveries, service activity, and replies. The program may send recurring messages. JEL-Co does not charge a separate SMS subscription fee. Message and data rates may apply under your wireless plan; your carrier can explain those charges.

Stopping messages and getting help

Reply STOP to stop messages. You may also reply QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE, or communicate a clear request to stop in other reasonable words. You may email info@jel-co.com with the number to remove or tell your JEL-Co contact that you want to stop receiving texts.

We honor opt-out requests promptly and stop recurring messages. You may receive one non-promotional confirmation of your opt-out, including a confirmation generated by the messaging network. We do not switch sending numbers to bypass your request.

Reply HELP for assistance or contact info@jel-co.com. To enroll again, follow the current signup process. Your network may also require you to reply START or UNSTOP to remove a carrier block. We resume recurring messages only after you renew your consent.

Opting out of texts does not cancel an order, appointment, assignment, or contractual obligation. Contact us through another available channel if you also want to change those arrangements.

Number changes and message delivery

Tell us if your number changes or is no longer yours so we can update our records. Do not enroll someone else without authorization.

SMS delivery depends on carriers, network coverage, and your device. Messages may be delayed or fail to arrive. To the extent permitted by law, wireless carriers are not responsible for delays or failed delivery. Do not rely on SMS for emergencies or communications that require an immediate response.

Privacy and changes to the program

Our Privacy Policy applies to information collected through this program. We do not sell or share mobile information or SMS consent with third parties or affiliates for their marketing or promotional purposes.

We may update these terms or change or discontinue the program. We will post an updated effective date and provide notice when required. We will obtain new consent before materially expanding the sender or message purposes beyond your enrollment. These terms do not waive rights that applicable law makes nonwaivable.

Questions or support: JEL-Co, Inc., info@jel-co.com. Website: www.jel-co.com.